NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fakky's avatar
fakky
Follower
Apr 18, 2021

C6900 - no RF signal XFINITY

Tried to swith out an xfinity arris to a nighthawk c6900.

Kept getting no RF signal ..... even though xfinity apparently activated the new device/MAC and reset.

 

Plugged the old router back in .... jhad them go back to that MAC and reset - alls good.

 

So - any ideas ?

I really want to move to a modem router that Im not paying $14 month for. But at the mercy of xfinity to a degree on the settings on their side also.

 

1 Reply

  • > Kept getting no RF signal [...]

     

       Did an Ethernet-connected device work?

     

    > So - any ideas ?

     

       You might start with an oft-neglected resource:

     

          https://en.wikipedia.org/wiki/RTFM

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot".  Pay particular attention to the
    "WiFi On/Off button with LED".  Did you press it?  Further reading might
    not hurt, either.