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Forum Discussion
BradyWilliams
Feb 19, 2021Aspirant
C6900 Admin Password Change
For some reason my wifi will not work anymore, and whenever I try to load a page a screen pops up that reads “netgear genie”  “admin account settings”  “The admin password is being used to log in to y...
plemans
Feb 19, 2021Guru - Experienced User
many combo devices at some point get an update that requires users to change the password from the default password.
- BradyWilliamsFeb 19, 2021AspirantThanks, so this is something I must do?
- plemansFeb 19, 2021Guru - Experienced UserI'd recommend changing your password from the default one
 
 - michaelkenwardFeb 20, 2021Guru - Experienced User
plemans wrote:
many combo devices at some point get an update that requires users to change the password from the default password.
That's rare on cable modems. Users can't update the firmware.That's down to the ISP. And they rarely update firmware.
I'm not saying this hasn't happened here, just suggesting that it is less likely to be the cause of this on a cable modem/router than on a DSL modem/router or a plain router.
- plemansFeb 20, 2021Guru - Experienced UserMy c7800 initially didn't require the password to be changed but after a firmware push from the isp, it did. Not saying that's what happened here but most of netgear's require the change of the default password
- michaelkenwardFeb 21, 2021Guru - Experienced User
That is certainly the way things are going. You can get forced to change passwords from time to time.