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Forum Discussion
Bturchi1
May 27, 2020Guide
C6900 connection issues
Hello, because of this coronavirus I have been working from home, occasionally I will lose connection to the internet. The problem as far as I can figure is my up stream. The attached photo is a scree...
FURRYe38
May 27, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.