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Forum Discussion
Bturchi1
May 27, 2020Guide
C6900 connection issues
Hello, because of this coronavirus I have been working from home, occasionally I will lose connection to the internet. The problem as far as I can figure is my up stream. The attached photo is a scree...
Bturchi1
May 27, 2020Guide
Thank you
FURRYe38
May 27, 2020Guru - Experienced User
Let us know how it turns out.
- Bturchi1May 27, 2020GuideI have a technician coming so I will. Thanks for the help.
- Bturchi1May 27, 2020GuideThe Comcast technician said he is reading 17 at the meter and 0 at my modem so he agrees with your assessment that the cables in the apartment are the problem. Going to try an amplifier to see if that takes some of the stress out of my modem but I’m not optimistic about it if the cables are bad.
- FURRYe38May 27, 2020Guru - Experienced User
Please tell him to check the cables, If he puts in a amplifier, then thats only going to amplify bad signals, will do nothing to help clean up signals.