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Forum Discussion
pooruser
Mar 24, 2022Aspirant
C6900 Router continuously asking for admin password reset
Rebooted the C6900 router, and now on all devices that connect through wifi continuously getting prompted for resetting the password, and setting and answering a couple of security questions. Tri...
michaelkenward
Mar 24, 2022Guru - Experienced User
pooruser wrote:
Rebooted the C6900 router, and now on all devices that connect through wifi continuously getting prompted for resetting the password, and setting and answering a couple of security questions.
That screen is for the router's (GUI) admin login. It has nothing to do with wifi.
Wifi and GUI have different passwords. Look on the label for the default settings.
If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.
But you won't see that when connecting to the wifi from the router.