NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
broccolt
Jan 10, 2024Tutor
c6900
My router lost internet last night and it resets all properties to factory settings. Our network SSID's were rolled back to out of the box. How do we prevent this from happening going forward?
plemans
Jan 10, 2024Guru - Experienced User
broccolt wrote:
My router lost internet last night and it resets all properties to factory settings. Our network SSID's were rolled back to out of the box.
How do we prevent this from happening going forward?
1. Please start your own thread if you have issues versus jumping on someone else's.
2. The ISP can trigger updates/resets remotely with combo devices. Larger firmware changes can require a reset and might be triggered by them.
3. you can't 100% because of #2