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Forum Discussion
C7000 - Anyone successful in getting their ISP to update firmware?
I have Spectrum(Time Warner Cable). I have contacted them multiple times about updating my firmware to the latest. Wow is this painful! I first get the run around from the first-tier agents that they...
Same issue here, firmware is V1.01.15.
Ive called Spectrum many times, they say they will update and it never does.
Ive asked to speak to the engineering team to no avail.
Im pretty much at a loss at this point as this device becomes ever closer to becoming an expensive paper weight.
Any suggestions?
i'm on the latest 1.01.23.
i'm on xfinity. didn't have internet at all yesterday. thinking it was because i had two modems registered to my account. my current modem is now erroneously listed under the name of the my previous modem. we'll see how the connection holds up, so far so good.
I just happened to check and my firmware was now current! :)
Looks like they certified the FW and are pushing it to people's devices. Seems like Spectrum is a big mess since Charter, TWC and Brighhouse merged under Spectrum brand so who knows what they are upto untill that mess is sorted.
