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Cardsfan1998's avatar
Cardsfan1998
Aspirant
Nov 26, 2016

C7000-100NAS Daily Reset

I have only been using this router since June 2016 when I first bought it new. It has worked great up until a few weeks ago. I am now having to constantly reset the router a few times a day in order to get the wifi to work. I am not sure what has changed to cause this. I even had my internet provider come out and check the incoming internet and there are no issues. It does seem warm on top of the router and the router is left out on a desk in the open so not sure how it could be overheating. Any suggestions on how to resolve this issue?

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Cardsfan1998

     

    Have you tried to change the wireless channels in the wireless settings?

     

    DarrenM

    • Cardsfan1998's avatar
      Cardsfan1998
      Aspirant

      Thanks for responding. Yes, I have changed the 2.4 GHZ to various channels and nothing improves. In fact, I am only getting between 5 - 20mpps WIFI download on my PC's. It was originally set to Auto for channels but selecting a channel did not help.  Last night I tried factory reset. That did not help.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Cardsfan1998

         

        This does not always work but I have seen in some cases if you try lowering the data rate on the wifi see if that helps.

         

        DarrenM

  • Run a traceroute to yahoo or some other big website and post the results.