c7000-100nas Internet sync problems

conversion to smily not my doing

can you please PM me?

also, was CMTS-MAC really all zero's? or you changed it?

CMTS-MAC was all zeros

I only macks that were obscured were marked with "obscured"

Since the CMTS-MAC was all zeros, could this be MAC Address table corruption caused by a memory issue on the hardware?

Im having the same issues. Multiple critical alerts from the day this went live a week ago. My issue is with wireless side bad signals to dropping for a few seconds just enough to cause all my wirless clients to drop signal, major buffering issues etc.  

My ISP (cox) says there line checks out good. Last test showed 326 MBps down, 34MBps up ( all wired side)  Cox states this is an issue with the firmware and to take it up with Netgear. Others have also reported issues with this router/combo unit. I sent a ticket in with my event log deatils to netgear.

I'm having same issues as basically everyone else. The C7000-100NAS drops the Internet connection completely multiple times a day - affects all wired and wireless connections. Sometimes it comes back online automatically after a few minutes (sometimes more than an hour), sometimes I have to reboot the router. I've only had this modem/router 1 week and this thing is crap.

I wish i had read this before my purchase 2 weeks ago.  Everyday it drops network and i have to reboot the modem.  It can be a great device, but who wants to reboot thier modem once or sometimes 2 or 3 times a day? I dont know if its a manufacture flaw or just the firmware that needs to get straightened out but this better happen sooner than later or i will be getting my money back and purchasing something other than Netgear.

I'm also having issues.  Their phone support is awful.  Wanting you to buy more support when its only 3 weeks old.  

Do they offer beta fireware updates?

I also wish I knew about there problems.

If its only 3 weeks old return it.  Thats what i did and not looking back.  Got a Motorola Arris sbg6900-ac.  SO far so good.

That was more than 1 months ago.  Now I can't.  Than it was working great now it discount here and there.  Taking as much as a hour to get back on.  

I had lots of issues with the nest protect.  I learn how great netgear support was on this issues; having to do with IPv6.  Which I fixed using a guest account.  

Not sure why they don't come out with a firmware more offend with issues (like most makers)?

I returned the first and the replacement did the same thing so that returned also. So i was done with the combo unit. Went out and bought seperate Modem CM600 and the R7000 (both whats inside the combo unit yet seperate) and all works great. Been month or so now and no issues whatssoever. i always thought it to be shotty firmware,  yet cant confirm.  And of course with a combo unit, your ISP controls the firmware updates, so your locked out from trying any other router versions. The firmware is strictly up to your ISP and you do not control that.  Hence another reason I bought seperate this time so i can control firmware and or alternate firmware from third party.

My suggestion is, if you have any issues with the Combo or fear you could end up with one as i did (both times) return it and dont look back.  

Just an FYI all, but I have a combo C7000 unit for sale if anyone wants to try it out just to make sure you don't have a defective unit.  :-)

Just kidding, run from this unit.  I personally won't be buying any more Netgear related products due to the poor performance and complete/utter lack of responsibility from Netgears end.  While I'm lucky I can afford to spend hundreds on different products to find one that works, many others don't have that fortune.

For my experience, I bought a Motorola approved TW device and then purchased an AeroHive AP (enterprise class) using their cloud system (beta).  It is probably a lot more than most need but I have zero coverage problems, full ACL based layer 7 packet inspection and a good solution for $500.  Don't waste your $$$ on trying various low end consumer products.  Go enterprise and keep the solution for 5 plus years.  We won't likely be at gigabit WAN connections for a while so the n/ac wireless solutions will be around for a while.  Best of luck to all.

I am surprised and disappointed by the lack of effort on Netgear's part. They used to be a well regarded company.

Since my company reimbursed me for the c7000-100nas and also for the Arris SB6190 I got as a replacement, which by the way works just fine, I'm not out any money.  The company I work for has stopped using Netgear products for events, and they're no longer on the recommended list for home offices.  What can I say - lesson learned and moving on