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Forum Discussion
c7000-100nas Internet sync problems
Purchased a C7000 about a month and a half ago. Occasionally the Internet will go out but I can usually reconnect by disconnecting power to the modem and rebooting. However on two occasions the mo...
That was more than 1 months ago. Now I can't. Than it was working great now it discount here and there. Taking as much as a hour to get back on.
I had lots of issues with the nest protect. I learn how great netgear support was on this issues; having to do with IPv6. Which I fixed using a guest account.
Not sure why they don't come out with a firmware more offend with issues (like most makers)?
I returned the first and the replacement did the same thing so that returned also. So i was done with the combo unit. Went out and bought seperate Modem CM600 and the R7000 (both whats inside the combo unit yet seperate) and all works great. Been month or so now and no issues whatssoever. i always thought it to be shotty firmware, yet cant confirm. And of course with a combo unit, your ISP controls the firmware updates, so your locked out from trying any other router versions. The firmware is strictly up to your ISP and you do not control that. Hence another reason I bought seperate this time so i can control firmware and or alternate firmware from third party.
My suggestion is, if you have any issues with the Combo or fear you could end up with one as i did (both times) return it and dont look back.
Just an FYI all, but I have a combo C7000 unit for sale if anyone wants to try it out just to make sure you don't have a defective unit. :-)
Just kidding, run from this unit. I personally won't be buying any more Netgear related products due to the poor performance and complete/utter lack of responsibility from Netgears end. While I'm lucky I can afford to spend hundreds on different products to find one that works, many others don't have that fortune.
For my experience, I bought a Motorola approved TW device and then purchased an AeroHive AP (enterprise class) using their cloud system (beta). It is probably a lot more than most need but I have zero coverage problems, full ACL based layer 7 packet inspection and a good solution for $500. Don't waste your $$$ on trying various low end consumer products. Go enterprise and keep the solution for 5 plus years. We won't likely be at gigabit WAN connections for a while so the n/ac wireless solutions will be around for a while. Best of luck to all.
I am surprised and disappointed by the lack of effort on Netgear's part. They used to be a well regarded company.
Since my company reimbursed me for the c7000-100nas and also for the Arris SB6190 I got as a replacement, which by the way works just fine, I'm not out any money. The company I work for has stopped using Netgear products for events, and they're no longer on the recommended list for home offices. What can I say - lesson learned and moving on