NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Drew2
Mar 08, 2016Star
c7000-100nas Internet sync problems
Purchased a C7000 about a month and a half ago. Occasionally the Internet will go out but I can usually reconnect by disconnecting power to the modem and rebooting. However on two occasions the mo...
MooseMan347
Jul 06, 2016Guide
I purchased my C7000-100NAS about a month ago. I was going to jack-around with the configuration but opted not to until my unit was broken in. I have TWC 200mbps, using a TIVO Bolt and 2-TIVO MINIs, TWC Cable Card. I get the same Critical Errors that others have experienced but they are not persistent, that is, I get the errors when I reboot the TWC Digital Settop box, but then steady reliable service from the router. My speedtest.net readings are consistantly above 230mbps and no signal drops or errors. Keep in mind, I have only had this configuration for a month. Firmware Version V1.01.15. My errors are below but I do not consider them critical since my 21+ active devices are screaming alone without incident. I love my Netgear Nighthawk at this point but time will tell. It could also be that my local, San Antonio, Texas TWC has it dialed in?
I do have two problems that I would like Netgear to resolve (I don't believe them to be TWC issues even though one of the respondents here suggested that TWC is pushing out a bad local TIME. Nah.):
- The Nighthawk router Time management issue should be a managable feature. The Router should have a time and time zone configurable option. No excuses, just do it;
- The Block Sites function does not work properly. That is, it will properly block the DOS attacker but also reduces my broadband download speed from 230+mbps to 50+/-mbps. When I select NEVER block versus ALWAYS, I get my 230+mbps back. The issue has got to be in the router software. I have configured it every which way possible with the same results.
The Error Diagnostic I referred to earlier is below, if anyone cares:
Startup Procedure | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Downstream Bonded Channels | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Upstream Bonded Channels | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
- saxdaddyJul 18, 2016Aspirant
Thank Goodness I found this thread!! I've been going crazy for months trying to figure out why my c7000-100nas would need to be rebooted almost daily. I'm with Comcast in Northern CA but the symptoms were the same. I was considering switching ISPs because I couldn't believe it to be the NetGear.
My problem is that daily, I lose connection (up and downstream as far as I can tell) on wired and wireless connections. I can use the mobile app to reset the router so wi-fi is working on both 2.4 and 5GHz. I occasionaly (one time in about 20) need multiple restarts to get reconnected but mostly just a pull power/wait 10 seconds/replace power will work. I just started monitoring the logs so I don't have any info to post yet. I'm just glad I'm not the only one having this issue with this particular model.
BTW, my router's main page reports the Firmware Version as V1.01.20.
- DataggJul 18, 2016Star
My advice, return it. Buy seperate units as I did, issue gone. I worked with Netgear, returned 3 times for new units and never was the issue ever resolved. Save your blood pressure and return it if at all possible.
- saxdaddyJul 19, 2016Aspirant
I'm looking at returning it. Does anyone have recommendations for a router and modem? Preferrably one that is on Comcast. Thanks.