NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

maflleje1983's avatar
maflleje1983
Follower
Sep 15, 2019

C7000-100NAS No Longer Emitting 5GHZ DualBand

After reconnecting my cable modem to my new Xfinity Account, and looking at the firmware being updated to the latest, my cable modem router no longer emits the 5GHz dual-band WIFI. The only option that is available is 2.4ghz.  When will Netgear fix this?  After searching through many articles, this seems like a recurring theme.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 15, 2019

    Disconect the RG coax from the modem and factory reset the modem and setup from scratch. Check with a wifi device to see if the 5Ghz radio is seen.