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Forum Discussion

sheeniz's avatar
sheeniz
Aspirant
Jan 22, 2020

C7000-100NAS Slower WiFi speed vs wired connection

Have C7000-100NAS on Comcast with a 500Mbps plan, have never got the speed of more than 200-250Mbps on any of my devices and all of them are connected wirelessly. While troubleshooting with Comcast s...
sheeniz's avatar
sheeniz
Aspirant
Jan 25, 2020

Tried this morning and seem to be getting 284Mbps, not sure what is stopping the router to give maximum speed.

 

https://ibb.co/sPKbKB2

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 25, 2020

    So the connection rate between your wireless device and the modem is around only 200Mbps, This is limiting seeing any faster speeds when speed testing. So your wireless device is only connecting at 200Mpbs or possible the modem could be faulty. Does the modem show which frequency the device is connecting at? 2.4 or 5Ghz? Seems like only 2.4Ghz. 

    • sheeniz's avatar
      sheeniz
      Aspirant
      Jan 26, 2020

      Wifi is configured for 5GHz and router shows the devices connected to the same frequency. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 26, 2020

        Well if your phone is working right, and the modems wifi is configured right, there should be a 1300Mbps connection rate between the phone and the 5Ghz radio.