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Forum Discussion
Keh
Jul 25, 2016Follower
C7000 AC 1900 wifi won't provide internet
Using modem/router combo with Comcast blast Internet, starting last wednesday my wifi keeps disconnecting and when it connects it does not allow Internet access from the wireless devices, though it works perfectly using a wired connection. I called Comcast and they verified my service was fine and they could see my modem connected. I have done factory resets three times and tried every combo of settings I could think of. Problem persists. Any suggestions?
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Keh
I would contact Netgear support if you have tried everything even factory resetting could be a issue with the hardware.https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM