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Forum Discussion
roemere
Jun 09, 2016Aspirant
C7000 Channel lock issue only 2 of 4 downstream channels show as "locked"
Just bought a new C7000 Nighthawk AC1900 Cable Modem with WiFi/Router. When installed on my cable service, only 2 of 4 downstream channels show as "locked". If I connect the ISP's modem, all 4 downst...
DarrenM
Jun 14, 2016Sr. NETGEAR Moderator
Hello Roemere
I would contact your ISP and get in contact with there technical department have them run some tests on the modem see if they can do some resets it could be a issue with the boot file they are sending the modem.
DarrenM