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Forum Discussion
C7000 Continuously Slow Internet
I have the Comcast 175Mbps package. I have had my Nighthawk for a few years and it has always had an issue where the internet speed would slow down to around 10. If I reset my router by unplugging/pl...
Comcast is great at saying a line is fine when it isn't. many times it takes a 2nd or 3rd visit to hit the issue.
But we can't tell that based off your description. we need data.
A screen snip of your modem connections page and of your modem logs.
Another thing you can try doing. comcast won't(or will charge $) fix issues internal to the home. Their only responsibility is to getting a good signal to the home. After that, its on the home owner. It might be why the tech took a look and said it was fine.
do you have any splitter, attenuators, amplifiers in line? If so remove them.
Preferably, directly connect the modem to where the coax enters the home. This prevents coax internal to the house being the issue.
If thats not possible, inspect your coax for kinks, damage, moisture in the line, cheap/bad connectors, loose connectors.