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bocaallupo's avatar
bocaallupo
Aspirant
Jan 07, 2020

C7000 Continuously Slow Internet

I have the Comcast 175Mbps package. I have had my Nighthawk for a few years and it has always had an issue where the internet speed would slow down to around 10. If I reset my router by unplugging/pl...
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Jan 09, 2020

Please provide Cable Connection page screenshots and Event log screenshots after you have run some traffic and you have noticied slowdowns. 

  • bocaallupo's avatar
    bocaallupo
    Aspirant
    Jan 10, 2020

    I see it has slowed down to 50Mbps. Here are the logs.

     

     
    Description Count Last Occurrence Target Source
    [admin login] from source 192.168.0.101Fri Jan 10 16:16:52 20200.0.0.0:0192.168.0.10:0
    [ login failure] from source 192.168.0.101Fri Jan 10 16:16:46 20200.0.0.0:0192.168.0.10:0
    [DHCP IP: 192.168.0.12] to MAC address 28:18:78:ef:d1:8b1Fri Jan 10 07:11:46 20200.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.10] to MAC address d8:6c:63:d6:2e:ab1Fri Jan 10 07:11:33 20200.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.12] to MAC address 28:18:78:ef:d1:8b1Fri Jan 10 07:11:24 20200.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.10] to MAC address d8:6c:63:d6:2e:ab1Fri Jan 10 07:11:22 20200.0.0.0:00.0.0.0:0
    [Internet connected] IP address: 73.34.110.2481Fri Jan 10 07:11:18 20200.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.10] to MAC address d8:6c:63:d6:2e:ab1Fri Jan 10 07:11:11 20200.0.0.0:00.0.0.0:0
    [Time synchronized with ToD server]1Fri Jan 10 07:11:08 20200.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.10] to MAC address d8:6c:63:d6:2e:ab1Thu Jan 01 00:00:53 19700.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.10] to MAC address d8:6c:63:d6:2e:ab1Thu Jan 01 00:00:51 19700.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.12] to MAC address 28:18:78:ef:d1:8b1Thu Jan 01 00:00:39 19700.0.0.0:00.0.0.0:0
    [DHCP IP: 192.168.0.11] to MAC address 00:18:4d:ff:ff:071Thu Jan 01 00:00:39 19700.0.0.0:00.0.0.0:0
  • bocaallupo's avatar
    bocaallupo
    Aspirant
    Jan 10, 2020

    I am connected directly to the cable coming into the house. I have made sure the connection is tight and the internal wire is straight and lining up when I connect it to the modem. It seems weird it would be a connection issue when everything starts working as it should after a power reset.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jan 11, 2020
      bocaallupo wrote:

      I am connected directly to the cable coming into the house. I have made sure the connection is tight and the internal wire is straight and lining up when I connect it to the modem. It seems weird it would be a connection issue when everything starts working as it should after a power reset.

      Which is all good but how do we know its working good without seeing some actual data from the connections page and the logs page?