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Forum Discussion

Follower

Oct 04, 2020

C7000 Default bot file with Xfinity gigabit

Hello, I just upgraded to Xfinity gigabit service, I know the C7000 isn't recommended, but they (Comcast) told me they can't change my C7000 boot file (which is capping me at 200Mbps download and...

FURRYe38

Guru - Experienced User

Oct 05, 2020

The ISP should be able to do that or have access to that. Users don't have any way to update or change FW or configuration files on cable modems. All cable modem FW is pushed and updated by cable ISPs.

Try contacting NG support to see if there is anything they can help with.

vkdelta