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Forum Discussion
Pmason718
Apr 24, 2016Follower
C7000 drops connection please help
Members, I have the Nighthawk C7000 ( this is actually my second one) and I've noticed that during the day it will drop off the network and will take a few minutes to re connect. I returned the f...
DarrenM
May 02, 2016Sr. NETGEAR Moderator
When you say drop off the network are you meaning the wireless drops off or the whole modem loses internet? If it just the wireless have you tried to adjust the wireless channel that the modem is using?
DarrenM
dnevozhai
May 02, 2016Aspirant
Darren,
Just wireless. This issue is described by many customers in the community. Some are very detailed.
I don't know what you mean by adjusting the channel.
I'm a consumer, not a network engineer and I expect that my modem/router would work nicely out of the box as it's the same device.
If you have any specific suggestions, please share.
- VE6CGXMay 02, 2016Master
Did you take a look at the syslog? May have some clue. Router needs some basic know-how to get most out of it.
- DarrenMMay 03, 2016Sr. NETGEAR Moderator
Hello Dnevozhai
Here is a article showing how to adjust the channels on your wireless.
http://kb.netgear.com/app/answers/detail/a_id/23783
DarrenM
- dnevozhaiMay 03, 2016Aspirant
Opening the link above I get this:
"The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable."