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Forum Discussion
famousstar18
Aug 09, 2016Aspirant
C7000 drops connection while Xbox One is Harrdwired
When I play Xbox one "BattleField" online two things will happen, 1) i will be disconnected from chat and it will say "Network settings are preventing you to chat" and 2) the screen will freeze and t...
famousstar18
Aug 17, 2016Aspirant
I tried both of those, but I think the problem is with the netgear c7000, all rooms (equipped with fire sticks) are dropping connection or going through a major lag. My internet is at 300mbps which is more that enough. It's unfortunate due to the amount of money spent on the that Modem.
- DarrenMAug 22, 2016Sr. NETGEAR Moderator
Hello famousstar18
If you believe there is a hardware issue with the modem and its still under warranty I would contact Netgear support.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM