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Forum Discussion
famousstar18
Aug 09, 2016Aspirant
C7000 drops connection while Xbox One is Harrdwired
When I play Xbox one "BattleField" online two things will happen, 1) i will be disconnected from chat and it will say "Network settings are preventing you to chat" and 2) the screen will freeze and t...
famousstar18
Aug 17, 2016Aspirant
I tried both of those, but I think the problem is with the netgear c7000, all rooms (equipped with fire sticks) are dropping connection or going through a major lag. My internet is at 300mbps which is more that enough. It's unfortunate due to the amount of money spent on the that Modem.
DarrenM
Aug 22, 2016Sr. NETGEAR Moderator
Hello famousstar18
If you believe there is a hardware issue with the modem and its still under warranty I would contact Netgear support.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM