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Marv_Ng's avatar
Marv_Ng
Aspirant
Dec 01, 2016
Solved

C7000 Five "Not Locked" Upstream Bonded Channels

Hello, I just bought a C7000 Nighthawk to replace my SBG 6700ac due to internet drops. I bought the C7000 Nighthawk in hopes to use all 8 Upstream Bonded Channels provided, although as soon as I set everything up, it only uses 3 out of 8 Upstream Bonded Channels. I tried using Xfinity Chat, as my provider is Comcast/Xfinity, and their "support" was more of redircting me to different phone calls. Is there anyway to use all 8 Upstream Bonded Channels, and get the 5 "Not Locked" Channels to become active? 

  • Hello Marv_Ng

     

    You would have to contact your ISP and it may be hard to get to the right person that knows what you are talking about to help. I would just ask for there highest internet support.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Marv_Ng

     

    You would have to contact your ISP and it may be hard to get to the right person that knows what you are talking about to help. I would just ask for there highest internet support.

     

    DarrenM