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Forum Discussion
ShawnLG
Jun 15, 2021Follower
C7000 internet light not on Grande said they did not see my router modem
1 Reply
- plemansGuru - Experienced User
You didn't give us much to go on.
you have the C7000?
who's the ISP? grande?
Does the upstream/downstream connect?
has the isp provisioned it for your service?
If you log into the modem, get a screen snip of the event logs and the cable connections page.