NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BertskiZPolski's avatar
BertskiZPolski
Aspirant
Oct 23, 2023
Solved

C7000 Issues. Event Log Included

I'm running a C7000 through Xfinity and I've been having issues the last few days with my internet. Haven't had any issues until recently and I bought the modem a couple months ago. What's happening ...
plemans's avatar
plemans
Guru - Experienced User
Oct 23, 2023

well, you only included about a minute or two of the logs. A bit more helps. 

Along with the cable connections page (shows upstream/downstream data)

  • BertskiZPolski's avatar
    BertskiZPolski
    Aspirant
    Oct 27, 2023
    Didn’t realize it was only a minute, should’ve looked at the time stamps closer.

    Anyway, here’s an update, so Xfinity came and it turned out to be a connection on the pole outside that was causing the issue. So nothing on my end. But the issue is now resolved, thanks!!