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Forum Discussion
andreah1
Nov 22, 2019Apprentice
C7000 Locked/Unlocked Channels?
Forgive me if I'm posting in the wrong place - not technologically advanced, just trying to fix a problem. For the past week or two have noticed internet speed choppiness, especially on my desktop. ...
plemans
Nov 22, 2019Guru - Experienced User
This would be the forum for your device:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
When you repost there, make sure to include:
1. a screen snip of your modem connections page and your logs.
2. You're paying for 20/5 speeds or are you paying for more and thats what you're getting?
3. Make sure you're testing over a hardwired connection. Wireless needs different troubleshooting so focus on first getting the proper speeds to your modem/router.