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Forum Discussion
Diana58
May 28, 2020Aspirant
C7000 modem not working
I just called my internet provider and they said the modem is not connecting to their service. Any suggestions on how to fix?
FURRYe38
May 28, 2020Guru - Experienced User
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Diana58 wrote:
I just called my internet provider and they said the modem is not connecting to their service. Any suggestions on how to fix?