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Forum Discussion

Aspirant

Mar 22, 2018

C7000 Router no longer blocks any porn! Parental setting not working. I don’t know what to

I have a Netgear C7000 cable/WiFi modem with cable service from Spectrum. I setup the Parental Controls via the Netgear Genie app. I had it set at the Moderate level. It worked perfectly about 3 mont...

Troubleshooting

NETGEAR Employee Retired

Mar 22, 2018

what FW do you have on your device?

what website are you trying to block?

Aspirant

Mar 23, 2018

Firmware version:
V1.01.29

I have blacklisted via routerlogin.net: playboy.com and pornhub.com, yet they are not being blocked. parental controls show enabled.

vkdelta
NETGEAR Employee Retired
Mar 25, 2018
just to confirm, are you using LIVE PARENTAL CONTROLS or BLOCK SITE feature?

BLOCK SITE will not block HTTPS domains.

If you are using LIVE PARENTAL CONTROL, Please make sure you are using OpenDNS DNS servers in the C7000 DNS GUI, and you have not changed the DNS servers on your laptops/cellphones.