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MecJnk's avatar
MecJnk
Aspirant
Oct 12, 2020

C7000 slow router speeds vs direct modem speeds

After several talks with Xfinity customer service and having a service tech come out to my house twice. It was determined that it's my router that needs correction. When I bypass the router to use it solely as a modem and wire directly to the PC, I get speeds of 240+ Mbps but when I use it as a router also, only get about 80 Mbps on the 5G band and about 30 on the 2.4 band. I have done a factory reset multiple times but it doesn't help.

 

Any help will greatly be appreciated.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What pc are you testing on? What wireless chipset is in it? 

    If the pc has an old/bad/cheap wireless card in it, its not going to perform the same. 

    Does it still pull full 240mbps over wired when the C7000 is in router mode? 

    any other devices to test with? What are those devices?