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Chiaokeli's avatar
Chiaokeli
Follower
Nov 10, 2017

C7000 slow video streaming

Hi everyone,

 

I have installed my C7000 nighthawk modem router and it works pefectly when surfing on the web however everytime I'm streaming a video on facebook, instagram, etc it is slow and buffering.

Speedtest gives me 85Mbps/12Mbps which looks good to me.

 

Anyone experiencing the same issue with this modem?

 

Thanks for your help.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Chiaokeli

     

    Have you checked your modem logs at all when the speed is really slow  see if any timeouts are happening?

     

    DarrenM