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Forum Discussion
Shamil2424
Dec 11, 2016Follower
C7000 with Comcast Infinity super slow speeds
My router/modem has recently started having connectivity issues or super slow/ non responsive internet connectivity. I have Comcast Infinity Blast since January of 2016. When the service is working properly I am getting very fast speeds (75-90 Mbps), however lately my speeds have been dropping to less than 10 Mbps and more often than not less than 1 Mbps. After restring the router speeds will increase to normal speeds but drop back down within 15-20 mins. Comcast says that the problem is with my equipment and that they can not support any troubleshooting with my customer owned equipment. Is there anyone has had similar issues that could offer some support to help resolve this problem?
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Shamil2424
Can you post your modems logs when you see the issue happening maybe we can see the issue in there? Also make sure that no one else may be connected to your wireless could be using your bandwidth up.
DarrenM