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Forum Discussion

JessAOII's avatar
JessAOII
Aspirant
Mar 26, 2017

C7000 won't connect to NetGear Genie to allow Parental Controls

I can connect through the web to our modem/router but will not connect to Netgear Genie program on my laptop or on my android phone.
Apps
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Mar 29, 2017

Hello JessAoil

Do you get any type of error when trying to access genie?


DarrenM