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Forum Discussion
C7000: Xfinity internet - only receiving 150 MBPS on a 600 MBPS line
I upgraded my Xfinity internet speed from 200 MBPS to 600 MBPS as we were only getting about 35-40 MBPS on the 200 MBPS line. After the upgrade I am only getting about 150-200 MBPS at most (both on w...
A couple things.
1. I doubt you'd see 400mbps over 5ghz on the c7000. From what I've seen is its usually around 250-350(ish)mbps max on the C7000. I say ish because thats under ideal conditions (no interference, optimum distance, optimum device testing with, nothing else running, etc) Its a great modem but its an all in one device so its cpu/ram/and power must be split with the modem as well. Its one of the reason we recommend modems seperate from routers.
2. Wired is where you'll see max speeds. You said you're only getting 200mbps over a hardwired connection?
3. Do you have a screen snip of the cable connections page and the logs? That lets us check the connection to the isp.
4. check your lines, remove any splitters, amplifiers, attenuators from the line. Check for loose/old/bad/cheap connectors. Check for damaged, kinked, or extended runs with the coax.