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Forum Discussion
yoga84
Jan 20, 2021Aspirant
C7000: Xfinity internet - only receiving 150 MBPS on a 600 MBPS line
I upgraded my Xfinity internet speed from 200 MBPS to 600 MBPS as we were only getting about 35-40 MBPS on the 200 MBPS line. After the upgrade I am only getting about 150-200 MBPS at most (both on w...
plemans
Jan 21, 2021Guru - Experienced User
You can put the C7000 in modem only mode. Then you would just connect the velop to it. It should work well. The velop is a pretty solid mesh system. You could try that first.
You still might need xfinity to check the lines. you have errors in the lines and your logs also indicate line issues. But try the c7000 in modem mode first with the velop. and see how it works.
yoga84
Jan 21, 2021Aspirant
Is everything in the log - errors? ASking so I let Xfinity know of it.
Also, I changed Netgear to Modem-only, connected Velop and getting about 140 mbps while connected to LAN on one of the child nodes (not connected to the parent velop node that is hard-wired to the modem)
NOTE: I also checked the speed check on the Velop mobile app and it shows 715 MBPS. but if I run a speedtest on my mobile device I still only see 157 mbps.
- plemansJan 21, 2021Guru - Experienced User
Its not all errors but there is a lot of them.
Make sure to test the velop hardwired. Wireless can be variable and isn't a good indicator.
- yoga84Jan 21, 2021Aspirant
While connected on LAN using Velop I am still getting only about 150 mbps. should i just ask Xfinity to come take a look at the line and the associated errors? Also, since the netgear is just a modem now, I am unable to 192.168.0.1 to get Netgear Admin to enable Router again (some of my smart devices are still connected to netgear). I tried connecting using a lan cable (from netgear while velog is not connected to power or modem) to my laptop but it says unidentified network and doesnt show me the admin page.
- plemansJan 22, 2021Guru - Experienced User
go to 192.168.100.1 to access the modem side.
You can have them check the line. What I'd do is make sure the modem is right where the coax enters the home. This prevents the issue from being soemthing internal to the home. (which comcast charges to fix)