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Forum Discussion

PABowler's avatar
PABowler
Aspirant
Feb 19, 2017

C7000

I just upgraded from a Linksys Wireless-G router to the Nighthawk AC1900.  My wired computer, phones, and wireless firestick and Roku connections all set up perfectly but I have a desktop (XP) and la...
Troubleshooting
Wireless connection problem
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 20, 2017

Hi PABowler,

 

I would like to verify if the device is C7000 or R7000.

  • PABowler's avatar
    PABowler
    Aspirant
    Feb 20, 2017

    It is the Nighthawk AC1900 WIFI Cable Modem Router, Model C7000.    I think I am closer to finding the problem.  I downloaded the Netgear Genie and the homepage is stating WiFi Connection status is Not Enabled but I haven't found out how to enable?  (Unless this is just referring to the computer that I downloaded the Genie on,  which is hardwired)