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Forum Discussion
C7000
When I purchased this router I called support. They informed me the router does not support remote management but that a firmware update is in the works to fix this problem within the next 90 days. Th...
Dg-az wrote:
When I purchased this router I called support. They informed me the router does not support remote management but that a firmware update is in the works to fix this problem within the next 90 days.
Who did you talk to? Netgear or your ISP? Or a number you found in a web search?
As IrvSp says, Netgear has not control over the rollout of firmware. It is in the hands of the ISP. Did you talk to them?
Netgear's support should know this and should not be promising update fixes for cable modem/routers.
This is one reason why people on cable services can be better off buying separate modems and routers. Netgear can provide firmware updates to routers.
- I talked to Netgear support. I still have the ticket number.