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Forum Discussion
C7000
When I purchased this router I called support. They informed me the router does not support remote management but that a firmware update is in the works to fix this problem within the next 90 days. Th...
You maybe waiting a while for FW updates. First off NG has the core code and makes the changes. Since Cable modem ISP handle most of the FW pushes on there networks, ISP first need to test and certifiy any new FW that comes from NG. Once this is done, then ISPs will push to cable modems and gateways. This can take months. Be aware that some ISPs don't push FW to consumer owned modems. You'll have to talk to your ISP and ask them if there is anything they have currently or can do anything. If not, then you should get into a stand alone modem only unit and connect a wifi router that supports remote management if you need something soon.
A dedicated cable modem/gateway forum is here for your future needs:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Good Luck.
Dg-az wrote:
When I purchased this router I called support. They informed me the router does not support remote management but that a firmware update is in the works to fix this problem within the next 90 days. That was in mid July. Can anyone tell me when the firmware update will be available?