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Forum Discussion
Bs420
Dec 13, 2021Follower
C70000
There is no support on hold for 2 hours and I hung up I’m returning the piece of non service. Didn’t wast to rent it from Xfinity but they will answer the phone and will fix it if it’s there’s. I do r...
FURRYe38
Dec 14, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
Bs420 wrote:
There is no support on hold for 2 hours and I hung up I’m returning the piece of non service. Didn’t wast to rent it from Xfinity but they will answer the phone and will fix it if it’s there’s. I do r suggest netgear unless you have hours to waste. POOR CUSTOMER SERVICE. HIGH PRIVES AND MIORRE MONEY FOR SUPPORT pay neatgear a fee and you get service. That’s the ad they runs. Tells you something. 24/7 non support