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Forum Discussion

hellointernet's avatar
Dec 29, 2022

C7000v2 – Can only access password reset page

I want to access my router's admin page, but only the password reset page is loading. If I reset my password, I just land on the same page again in an endless loop. I saw in a previous discussion that the solution to this problem is resetting the device manually. I did so, the device reset to its original name and password, and I went through the steps to reconnect it to the Internet.

 

After all that, I can only access the password reset page. Any ideas?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Be sure to clear out browser caches and any saved password profiles in the browser. 

    Try a different browser and PC or laptop.