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Forum Discussion
Baldy95307
Jul 30, 2022Aspirant
C7000v2 – Nighthawk AC1900 WiFi --- Upstream LED remains yellow/orange
New modem/router on Spectrum's system which seemed to work fine for the first 2 or 3 weeks but now I'm wondering if there is a problem. The Upstream LED on the front panel of the device is orange/yel...
FURRYe38
Jul 31, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Baldy95307 wrote:
New modem/router on Spectrum's system which seemed to work fine for the first 2 or 3 weeks but now I'm wondering if there is a problem. The Upstream LED on the front panel of the device is orange/yellow instead of the expected green. I can reboot the device but inevitably within a day or two it will return to its different color. It is not blinking.
The device's internal HTML support (192.168.0.1) doesn't show any malfunction that I'm aware of. It shows Cable connection as GOOD and the Advanced tab seems to indicate all normal functions.
One thing that bothers me but I'm not enough of any kind of expert to know if this is normal is the amount of uncorrectable on the bonded downstream channels.
What's going on?