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C7000v2 - no internet or wifi
Good evening, Last night my C7000v2 started acting up on me. I’ve had absolutely no issues until now. Some background: It started with my TV yesterday (Samsung) losing internet connection and be...
Your logs are indicating an issue with the line. And your power is out of spec.
For downstream, you should be within 3.5dbmv of each channel. You're going from -9 to 1.1. so over a 10dbmv difference.
You don't have any errors listed but it means something in the line has issues. couple that with the errors in the event logs and you need to check your lines.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line. Replace any that might be suspect.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
Quick update: after the last reboot, my PC (ethernet) connected fine. It seems that when I try to use my smart TV on the network, it messes with the entire router. What could I do to fix this issue?
Fighter31 wrote:
It seems that when I try to use my smart TV on the network, it messes with the entire router. What could I do to fix this issue?
Which issue in particular? Getting the TV to work?
Hard to know without knowing more about the TV and how it is connected to your Internet, wired or wifi.
Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.
Where possible, it is usually easier to use a wired connection from the router to the TV. It is easier to set up and less likely to fall over. If you can't run Ethernet cables around the place, you could look into Powerline Ethernet. It turns your mains wiring into an Ethernet circuit.
