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Forum Discussion
Solved
C7000v2 Amber Light Issue
Starting a new topic because I can’t find any issue like mine: My modem/router suddenly stopped supplying internet in the middle of the day. I tried multiple factory resets, power-cycling, the works ...
sounds like a hardware failure. What I'd try?
Disconnect if from the coax and hold reset for up to 30 seconds while powered on.
See if that resets it.
If it doesn't, it might be toast.
Is it still within warranty?
No, even hardwired it still doesn't let anything connect, not even to default access.
sounds like a hardware failure. What I'd try?
Disconnect if from the coax and hold reset for up to 30 seconds while powered on.
See if that resets it.
If it doesn't, it might be toast.
Is it still within warranty?
Thank you, i'm trying it now.
It still has 120 days remaining on the Hardware, Accessory, and Power Supply warranty.
....Yeah, that reset method made no changes.
I'll try requesting a replacement.
I really appreciate you taking the time to help!