NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Braadford1's avatar
Braadford1
Aspirant
Jan 16, 2023

C7000v2, Android, wi fi signal stopped

Have had this modem/router for about a year with no problems.  Today while watching TV the picture stopped transmitting.  Tried to reconnect via Roku and could not find a wi-fi signal.  Unplugged and plugged power to the router and all lights come back on, and then 2.4 Ghz, 5.0 Ghz, WPS, and Wi-Fi lights turn off.  All other indicators are solid green.  Also did a reset, all lights come on, downstream, upstream, internet blink for awhile then go solid, all other indicators except ethernet  go dark.  Thanks for any help.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Do wired devices work? 

    Did the wifi on/off button get hit? Push and hold it for 2-3 seconds. 

    • Braadford1's avatar
      Braadford1
      Aspirant

      I am not sure if I have any wired devices.  The printer is wireless, which is not working at this time, and the internet is working.  I pressed the wi-fi button but nothing happened.

      • plemans's avatar
        plemans
        Guru - Experienced User

        You pushed and held it for at least 2 seconds? Not just clicked it? 

         

        Try a hardwired device to see if the c7000 is still working and if you can access the gui