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Forum Discussion

noloagone's avatar
noloagone
Aspirant
Feb 11, 2025

c7000v2 Apple iOS products not connecting

Hello,
As of February 10th, I can't seem to connect my apple products to my wifi network. My Nighthawk app says it doesn't need a firmware update. Anyone else have this issue? Spectrum says they are transmitting just fine. Any help would be greatly appreciated.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    its only your apple products? 

    Everything else works fine? 

    did you try disabling private mac/ip address on the apple devices? 

    Reboot the router? 

    what error do you get or what do you see when you try to connect?

    • noloagone's avatar
      noloagone
      Aspirant
      Hello,

      Yes, it's only apple products. Iphone and IPad to be exact.

      I tried disabling private mac/ip address with no success.

      I rebooted the router. This worked to get my android devices back to connecting normal. No further issues.

      When I join network w iOS it can connects then displays No Internet Connection.

      Netgear customer support said its an internal configuration that is probably needed. That's as far as they go before hitting me with 99.99 warranty.

      Event log below
      • plemans's avatar
        plemans
        Guru - Experienced User

        Tried going in on the apple device and resetting its network configuration?