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Forum Discussion
WalterS0bchak
Apr 29, 2020Aspirant
C7000v2 disconnecting all wifi bands at random times
I've had this router since june 2019, use comcast and about a month ago we started losing connection every now and then, both the 2.4 ghz and the 5 ghz will go down and the only thing that fixes it i...
FURRYe38
Apr 29, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- WalterS0bchakApr 29, 2020Aspirant
Would I be able to check the lack of splitters without opening any walls? best I can do is take off a face plate and chaeck there. I replaced the cable with an amazonBasics CL2-Rated Coaxial TV Antenna Cable its RG6, but the rest is however old the rest of the cables are.
I live in an apartment so there are a usually 8 or so other wifi networks in the immediate area, I am on a lesser used channel. ill call comcast and get them to run the line.
- FURRYe38Apr 29, 2020Guru - Experienced User
Try turning down the power output of the modems radios as well. This may help with some interferences with nieghboring wifi and congestion. Maybe found under Advanced Tab/Advanced Settings/Wireless Settings
- WalterS0bchakMay 08, 2020AspirantI went there and couldn't find anything about limiting my power outage, is there anything specific I should look for?