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Forum Discussion
WalterS0bchak
Apr 29, 2020Aspirant
C7000v2 disconnecting all wifi bands at random times
I've had this router since june 2019, use comcast and about a month ago we started losing connection every now and then, both the 2.4 ghz and the 5 ghz will go down and the only thing that fixes it i...
WalterS0bchak
Apr 29, 2020Aspirant
Would I be able to check the lack of splitters without opening any walls? best I can do is take off a face plate and chaeck there. I replaced the cable with an amazonBasics CL2-Rated Coaxial TV Antenna Cable its RG6, but the rest is however old the rest of the cables are.
I live in an apartment so there are a usually 8 or so other wifi networks in the immediate area, I am on a lesser used channel. ill call comcast and get them to run the line.
FURRYe38
Apr 29, 2020Guru - Experienced User
Try turning down the power output of the modems radios as well. This may help with some interferences with nieghboring wifi and congestion. Maybe found under Advanced Tab/Advanced Settings/Wireless Settings
- WalterS0bchakMay 08, 2020AspirantI went there and couldn't find anything about limiting my power outage, is there anything specific I should look for?
- monrubinMay 09, 2020Aspirant
We are in the same boat. Comcast tech checked my line and denied that there wasnt anything wrong on their end. I didnt buy it. He told me that my modem/router is overheating. i requested their own modem to test and will be arriving Sunday. I will let you know what happens. Had this router since October. Never had a problem with connection when i had their modem. This problem happened since this Covid started. They did maintenance on their server and was fine for a week and its disconnecting again. Following your post also since I need some answers. I hope someone can help us here.