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Forum Discussion
C7000v2 Disconnects from Cable Internet Consistently
I am trying to determine why my internet is constantly disconnecting. I always maintain good signal strength to the WiFi, but I lose internet connection anywhere from 10-20 times per day. Can any inf...
Ensure no coax line splitters are in between the modem and ISP service box.
Ensure good RG6 coax cable is being used.
Have the ISP check the signal quality up to the modem.
Factory rest the modem and setup from scratch and review the logs for any disconnects or problems seen at the time of the disconnect.