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Forum Discussion
diagnighthawk
Sep 25, 2022Aspirant
C7000v2 Dropping Connection
Any help would be appreciated Firmware V1.03.01
plemans
Sep 25, 2022Guru - Experienced User
Your power is out of spec and you have a ton of errors.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
diagnighthawk
Sep 25, 2022Aspirant
Any better here?
Going straight off cable that enters the house off the Cox lock box.
- plemansSep 26, 2022Guru - Experienced User
better but you're power is still out of spec. It should be within 3.5dbmv of each other. You're going from -6.4 to 2. So 8.4dbmv difference.