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Forum Discussion
skoink2k
Apr 26, 2019Follower
c7000v2 Dropping Wireless & Wired Connection
Over the last couple weeks, my c7000v2 wireless router has been randomly dropping both wireless and wired internet connections. Comcast has been out twice and indicates everything is fine on their e...
theracereviewer
Aug 21, 2019Aspirant
I'm experiencing the same problem. Did you find a solution?
Thanks!
FURRYe38
Aug 21, 2019Guru - Experienced User
Ensure there are no coax cable line splitters in between the modem and ISP service box.
Ensure you using good quality RG6 coax cable between the modem and ISP service box.
Contact the ISP and have them check the signal line and quality up to the modem and check there logs for any disconnections on your line.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
theracereviewer wrote:I'm experiencing the same problem. Did you find a solution?
Thanks!