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Forum Discussion
C7000v2 has started dropping WiFi regularly, needs to be restarted often
My C7000v2 has started misbehaving as of last night. What happens is that first the 5 GHz WiFi network disappears without warning, then a minute or two later the 2.4 GHz network disappears. At this p...
Has a factory reset and setup from scratch been performed since last FW update?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Netgear has set up a community forum specifically for the Cable Modem products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
I don't know when the firmware was last updated (it's pushed by the ISP), but doing a factory reset is probably the next step here. I'll do that tonight. I'm already using channel 40 for the 5 GHz WiFi and that doesn't seem to be helping.
Any Wifi Neighbors near by? If so, how many?
Yes, there are many other WiFi networks around (I live in an apartment building). I just checked the gateway's UI and I see eight 2.4 networks and eighteen 5 GHz networks. So, 26 total WiFi networks.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings