C7000v2 Intermittent connection with Genie and Nighthawk Apps

Thanks for the reply. To be clear, this occurs regardless of how I try to access the admin interface (Nighthawk on iOS, Genie on laptop, or typing the IP address into my web browser). Each method regularly fails.

Since I don't really need to access the admin tools very often, I really don't know the frequency. I just know that more often than not, when I do attempt to connect, it won't let me. This gateway is pretty new. So, I am probably accessing those tools more often than the normal user. That is especially now, since I want to test if it is still working or not. The last time I rebooted my router was a couple of days ago. I've been able to access the admin interface since then. But, experience tells me that this probably won't last.

I forget exaclty what error the Nighthawk app gives. But, it is clearly not connecting. Eventually it gives up and gives me a button to try again. The next time that it occurs, I'll take a screen shot.

I have both of my SSID's saved on my phone. I've tried launching the app on both. Neither SSID allows the app to connect.

Yes, I am positive that I am connected to the C7000v2 when this occurs. I know that it is still running and connected to the internet because we stream all of our TV through two Rokus (one wired and one wireless). The Rokus would not be working if the gateway wasn't up. I am also able to use the internet on my laptop when this occurs (the same laptop that won't conect using the genie app or a web browser). Internet works fine but I can't connect to the admin interface.